How JetBlue Uses ClimaCell To Make Critical Decisions Impacting 40 Million Passengers Per Year
Since inception, JetBlue has earned the reputation of an airline committed to customer experience and safety while achieving impressive growth. Founded in 1998, JetBlue is now a Fortune 500 juggernaut flying to 102 cities around the world with a market cap north of $5 billion.
Ian initially implemented ClimaCell at Logan Airport in Boston to help the team get better operational insights and make better decisions faster. Six months later, ClimaCell was rolled out at all of JetBlue’s top 10 airports and the HyperCast software is always on and visible in the operations control room.
A few highlights from JetBlue using ClimaCell to date include:
“I’ve personally witnessed ClimaCell pick up ground-level weather systems that no one else could observe. Since I’ve put the ClimaCell tool in the hands of our managers, I get non-stop requests from leaders who want access, from ops managers, de-icing leaders, to ground operations duty managers. This tool was designed with an understanding of the decision-making pressure airport leaders face every day. JetBlue is looking forward to expanding our use of ClimaCell’s solution.”