First and foremost, the ClimaCell solution could lead to a safer workplace and safer travel for passengers. Whether it’s using ClimaCell’s lightning alerts to keep crew and passengers safe or using ClimaCell’s precipitation and temperature data to help shape decisions on timing of take-offs or de-icing protocols, safety continues to be
the No. 1 priority.
Improved Decision Support
The JetBlue team has seen many cases when ClimaCell provided information that wasn’t available from other weather solutions. For example, one morning in February 2018, every major weather company was saying a snow storm over Logan Airport in Boston would end around 11:00 AM, while ClimaCell predicted it would end closer to 8:00 AM. This information saves the airline from having to make cancellations that can cost the it tens of thousands of dollars per cancellation and can disrupt the travel of loyal passengers.
Overall, JetBlue estimates that ClimaCell has the potential to save them as much as $25K-$50K per month per hub during inclement weather months (summer and winter) by assisting with better operational decision-making at the top ten hubs. The data from ClimaCell could help reduce costs associated with unnecessary cancellations/delays, or from spending on other single-purpose weather solutions. In Q1 2018, JetBlue experienced 791 cancellations in Boston due to weather. ClimaCell is best positioned to help influence decisions within the six hour window of the flight time, which would potentially represent 75% of the cost savings, but also save passengers from having to make last-minute plan changes.
JetBlue Employee Trust
ClimaCell has become an indispensable source for the KBOS operations team and engagement with the tool has increased over 700% since they first started using it in June 2017. ClimaCell’s HyperCast™ Aviation interface now appears on one of the overhead screens in the operations room as the primary weather solution visible to the whole team. JetBlue has also now expanded its implementation of ClimaCell to the ten largest airports in its network.
JetBlue relies on ClimaCell to help them limit the amount of time passengers have to spend waiting on the tarmac or at the gate due to weather conditions, and maximize the time they are moving towards their destination.